Hardeep Gulati named CEO of Duck Creek Technologies

Duck Creek Technologies, a provider of software solutions for property and casualty (P&C) and general insurance, has announced the appointment of Hardeep Gulati as its new Chief Executive Officer (CEO), succeeding Mike Jackowski.

Jackowski, who has led Duck Creek as CEO since 2011, will transition to a new role as Vice Chair of the Board of Directors, focusing on strategic growth and business development initiatives.

Gulati brings nearly three decades of technology leadership to the company. He most recently served as CEO of PowerSchool, where he scaled a $100 million business into the largest provider of cloud-based software for K–12 education in North America.

Under his leadership, Gulati aims to accelerate Duck Creek’s transformation into an AI-first enterprise, embedding intelligence across every product and solution.

The company is developing a next-generation intelligence platform that integrates agentic AI, generative AI, and machine learning to help insurers operate with greater speed, precision, and insight. The platform is expected to launch in the coming quarter as part of Duck Creek’s broader strategy to deliver measurable outcomes for customers and the industry.

Gulati commented, “Duck Creek already powers many of the world’s leading P&C insurers, and with nearly 1800 teammates focused on our customers, we’re uniquely positioned to be at the forefront of AI insurance innovation.

“The industry is demanding intelligent, AI-powered, autonomous agentic solutions, and we have the talent, scale, and strategic vision to meet that demand. This is how we help carriers move faster than the market and set a new bar for insurance outcomes. I look forward to collaborating with our customers, team members, and strategic partners as we enter this transformative phase of expansion.”

Chad Martin, Operating Managing Director at Vista Equity Partners and member of the Duck Creek board of directors, said, “Hardeep is a veteran technology CEO with deep experience scaling global software businesses and driving AI-powered transformation.

“Hardeep succeeds another long-time CEO in Mike Jackowski, whose exceptional leadership helped chart Duck Creek’s growth and innovation for over a decade. We look forward to working closely with both Hardeep and Mike during this important next phase.”

Jackowski added, “This is the right moment for Hardeep to take the reins, and I’m confident he will guide Duck Creek to even greater success.

“In my new role as Vice Chair, I’ll continue to be actively involved by building partnerships and helping shape our corporate development strategy. Leading Duck Creek has been an incredible honor and one of the most rewarding experiences of my career. I’m deeply grateful to our employees, customers, and partners for their trust and commitment, which have been essential to everything we’ve achieved.”